About TEC System Solution
Our Story
At TEC System Solution, we started as a small team of IT enthusiasts who wanted to help small businesses overcome their technology challenges. Today, we have grown into a leading provider of IT services.
Our Services
We offer a comprehensive range of IT services, including network management, website management, cloud computing, form building and more. Our services are designed to help small businesses thrive in today's digital world.
Our Team
Our team of IT professionals is dedicated to providing exceptional service and support to our clients. We have the expertise and experience to solve even the most complex technology challenges.
See Our Projects
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Hello
Tec System Solution - Your Trusted IT Partner
Welcome to Tec System Solution, the trusted IT partner for businesses of all sizes. Our team specializes in managed IT services, network security, cloud computing, and much more. Let us help you streamline your technology and increase your productivity today!
Services we provide to make your projects easier.
Microsoft Dynamic CRM
Power platform
Power Platform Integration
Power Platform Integration:
Power Apps: Create custom apps to meet business needs.
Power Automate: Automate workflows and processes.
Power Copilot: Build chatbots for customer interactions.
Sales
Sales:
Sales automation tools help track sales opportunities, leads, and customer interactions.
Forecasting, pipeline management, and activity tracking.
Integration with Microsoft Outlook to streamline communication.
Customer Service
Customer Service:
Case management for customer support and issue tracking.
Knowledge base and self-service portals for customers.
Service scheduling and resource management.
Marketing - Customer Insight - Journey
Marketing:
Email marketing, campaign management, and segmentation.
Lead scoring and tracking.
Integration with tools like Dynamics 365 Marketing for more advanced features.
Field Service
Field Service:
Service scheduling, work orders, and mobile tools for field technicians.
Asset management and inventory tracking.
Predictive maintenance powered by AI.
Customer Insights and Analytics
Customer Insights & Analytics:
Data analytics to provide insights into customer behaviors.
Integration with Power BI for advanced reporting.
Dashboards and custom reports for business intelligence.
Integration with Microsoft Tools
Integration with Microsoft Tools:
Seamless integration with other Microsoft tools like Teams, Outlook, and SharePoint.
Microsoft 365 and LinkedIn integration for relationship building.
Customization and Extensibility
Customization & Extensibility:
Use of Dynamics 365 Finance and Operations, Power Platform, and Azure for deeper customization.
Custom entities, forms, and workflows for tailored experiences.
Peoplevine CRM
Customer Relationship Management
Customer Relationship Management
Customer Relationship Management:
Customer Data Management: Helps you track and manage detailed profiles of your customers. It allows you to store and organize customer interactions, purchase history, preferences, and more.
Segmentation: You can segment your customer base based on behavior, demographics, and engagement, allowing for targeted campaigns and personalized communication.
Marketing Automation
Marketing Automation:
Email Marketing: Design and send customized email campaigns. You can automate follow-ups, special promotions, and newsletters to keep customers engaged.
SMS Campaigns: SMS marketing tools to engage customers directly through text messages.
Social Media Integration: Tools to help businesses manage social media campaigns and engage with customers on platforms like Facebook, Instagram, and Twitter.
Customer Engagement
Customer Engagement:
Surveys & Feedback: Create customer surveys and gather feedback to better understand customer satisfaction and preferences.
Event Tracking: Manage and track events, bookings, and appointments, ensuring that your customer interactions are seamless and organized.
Analytics and Reporting
Analytics & Reporting:
Data Insights: Provides detailed reports and analytics on customer behaviors, campaign effectiveness, and other metrics to help businesses make data-driven decisions.
Custom Dashboards: Users can create custom dashboards to view metrics that matter most to their business.
Integration
Integrations:
Peoplevine offers integrations with third-party applications, including POS systems, email platforms, payment processors, and social media platforms, to ensure all aspects of customer engagement are covered.
Mobile Access
Mobile Access:
A mobile-friendly interface allows users to manage customer relationships and run campaigns on the go.
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Contact Us
We are here for our customers, so feel free to visit during normal business hours.
TEC System Solution
Hours
Open today | 08:00 am – 08:00 pm |